bKash
The most used service in the country. For small recharges like ৳350 to ৳1,000, it's the least hassle for sending fast. The agent network is big, so cash-in is easy even when there's no money in the account.
Good for: regular small recharges
Which method to send money with, how much the minimum is, how long before it hits your balance, and where to look if a transaction gets stuck — all laid out together.
Once you've read this guide you can do a top-up on your own. Which method to send money with, what the minimum is, how long before it reaches your balance, and exactly which details to check if the money gets stuck — every answer is below, step by step.
On our site, holding funds, picking games and withdrawing all run through one account. The minimum deposit is ৳350, and a successful transaction usually shows in your balance within 2 minutes. Everything is counted in taka, so you never have to think in another currency. Mobile wallet, bank transfer — both work for funding, and your play balance stays in one place.
Use your number and password to log in. If you're new, open an account first — then you can send money.
Open the deposit page and see which channel you want to send money through. Pick the wallet that already has funds — no need to switch accounts for nothing.
Minimum ৳350. Use exactly the number and reference shown on the page. Send to a different number and getting your money back takes longer.
Send the money through the wallet app or USSD. Put your player ID in the reference field and matching the payment gets easier.
Copy the TrxID from the SMS, paste it into the form and submit. If it goes through, the balance updates within 2 minutes and the transaction appears in your history.
Check two things before you send: the number and the account name. The account name needs to match the name the wallet is opened in. Matching names mean less hassle when you withdraw later. Also, the wallet company deducts a charge when you send, so enter the amount that actually arrives — don't round it down.
The first recharge earns a 145% bonus, up to ৳6,000. Simple terms: send at least ৳350 and roll over 13x the total amount including the bonus. After that, a 14% reload bonus runs on money you deposit, and 1.5% cashback comes back on your daily play. Bonus money is played first, so read the terms once before you withdraw.
Which of the five channels you pick depends on how much you're sending and which account you already have running. One large amount is one calculation; topping up little and often is another.
The most used service in the country. For small recharges like ৳350 to ৳1,000, it's the least hassle for sending fast. The agent network is big, so cash-in is easy even when there's no money in the account.
Good for: regular small recharges
A service run by the postal department, so even people without a bKash account can use it easily. Sending one large amount at a time is where it helps, and you can deposit cash at agent points too.
Good for: large amounts, opening an account the first time
Mobile banking tied directly to a bank account. If your money sits in the bank, you can bring it to your phone and recharge. Plenty of older users know this service well.
Good for: if you have a bank account
Opening a new account is easy, so it's handy for anyone just starting out with a wallet. Fine if you want to test with a small amount. It isn't the only way to make a big recharge.
Good for: small amounts, new users
For one large amount, the bank is the most useful. The transaction record stays on your bank statement, so balancing the figures later is easy. No need to visit a branch — an online transfer does it.
Good for: large amounts, when you need a record
Know the limits before you send and you won't be filling in the form over and over. The figures below are the only basis for every calculation — if you see different numbers somewhere else, there's no reason to trust them.
| Item | Value |
|---|---|
| Minimum deposit | ৳350 |
| Time for a deposit to reach your balance | 2 minutes |
| First Deposit Bonus | ১৪৫% · up to ৳৬,০০০ |
| Bonus rollover | 13x |
| Minimum withdrawal | ৳১,৩০০ |
| Daily withdrawal limit | ৳২০,০০০ |
| Withdrawal processing | 32 minutes |
| First withdrawal, after documents are submitted | ৬ hours |
Rollover is how many times you have to play through the total amount, bonus included. Try to withdraw before the conditions are met and the bonus can be cancelled.
| Tier | Monthly turnover | Cashback | Daily withdrawal | Birthday bonus |
|---|---|---|---|---|
| Bronze | ৳০ | ১.৫% | ৳২০,০০০ | None |
| Silver | ৳৬৫,০০০ | ১.৮% | ৳৩৪,০০০ | ৳৪০০ |
| Gold | ৳২১০,০০০ | ২.১% | ৳৫৯,০০০ | ৳১,২০০ |
| Platinum | ৳৬৭০,০০০ | ২.৪% | ৳১০০,০০০ | ৳৩,৭০০ |
The Gold and Platinum tiers each have their own manager. Move up a tier and both cashback and your daily withdrawal limit go up, so playing regularly makes climbing easier.
Most problems come down to three things: a wrong transaction ID, an amount that's too low, and a name that doesn't match the account. Check the list below to find the one that fits your case.
| What's happening | Likely cause | What to do |
|---|---|---|
| Money left the wallet but the balance didn't go up | The form wasn't submitted, or the TrxID was typed wrong | Copy the ID from the SMS and submit it again. Still nothing after ২ minutes? Check your transaction history |
| Recharge not accepted | Less than ৳৩৫০ was sent | Send the rest on top of it, or start a new transaction with the full amount in one go |
| The amount submitted doesn't match the transaction | The wallet deducted a charge, so less money arrived | Enter the amount exactly as it appears in the SMS that came with the money |
| Withdrawal request cancelled | National ID or passport wasn't submitted | Submit your documents from your profile. Review usually takes ২৪ hours |
| The money came back | The wallet name and the account name don't match | Try again with a wallet opened in your own name |
| No update coming through | The mobile number on the profile has been changed | Correct the number, then give the transaction ID in ২৪/৭ live chat |
You must submit documents before your first withdrawal. NID, passport or driving licence — any one of the three will do. Clear photos get the review done faster.
৳৩৫০. Send less and the system won't take the transaction, and the money goes back to your wallet. On your first recharge that amount already earns a ১৪৫% bonus, up to ৳৬,০০০.
Usually ২ minutes once the transaction ID is submitted correctly. If the wallet is debited and you close the form without matching it, the money won't reach your balance, so don't close the page before you submit.
After you've rolled over the total amount, bonus included, ১৩ times. Then you can withdraw a minimum of ৳১,৩০০, and processing usually takes ৩২ minutes. You can take out up to ৳২০,০০০ a day.
Yes, but every wallet has to be opened in your own name. bKash one time, Nagad the next — switching like that is no problem. You just need to submit the transaction ID correctly for each one.
Yes. The steps are the same in the app, except the deposit button sits right there on the home screen. The file is ৩৬ megabytes, runs on Android ৮.০ and above, and the download is free. The rules are laid out on the APK page.
২৪/৭ live chat. Before you write, keep the transaction ID, the amount and the time you sent it to hand. Those three details let them trace the problem quickly instead of leaving you waiting for no reason.
Registering takes less than a minute. Once it's open, recharge ৳৩৫০ and a ১৪৫% bonus is added, then send the money from your wallet and submit the transaction ID to fill up your balance.